Contact Us
We're here to help. Whether you have questions about your account, meal plans, food scanning, subscriptions, or technical issues, our team is ready to assist you.
๐ Send Us a Message
Before Contacting Support
To help us resolve your issue faster, please try to include the following details in your message:
- Registered Email Address
- Device Model (e.g. Pixel 8)
- Android Version
- App Version (under Settings)
- Screenshots or recordings of the issue
Report a Bug
Found a bug in our application? Tell us exactly:
- What happened (actual behavior)
- What you expected to happen
- Clear steps to reproduce the issue
This helps our engineering team investigate and deploy fixes quickly.
Feature Requests
Have an idea to improve CoreBite AI? We love feedback and are always looking for ways to improve the app experience. Feel free to send us your suggestions and requests!
Quick Contact
Direct support details for rapid inquiries.
Email Support
corebiteai@gmail.comResponse Time
24โ48 Hours (Mon - Sun)
Business Information
Official registered business details.
Owner / Contact Person
Chaitali Shridhar Jadhav
Address
Kotwal Bk., Raigarh,
Maharashtra โ 402303
Contact Number
+91 76660 20091๐ Need Quick Answers?
Before contacting support, check out our Help Center for instant answers to common questions about meal plans, scanning, and accounts.
Help by Category
Account & Login Support
Contact support if you need assistance with:
- Password Reset Issues
- Login Problems
- Google Sign-In Issues
- Account Recovery
- Account Deletion Requests
Premium & Subscriptions
- Premium Activation
- Subscription Management
- Purchase Restoration
- Billing Errors
- Subscription Cancellation
Note: Payments are processed securely through Razorpay and our authorized payment partners. For billing-related issues, please include your Razorpay Order ID / payment reference.
Meal Plan Support
Contact support if:
- Meal Plan is not generating
- Meal Plan looks incorrect
- Goal settings are not updating
- Target Weight is incorrect
- Nutrition recommendations appear inaccurate
Food Scanner Support
Photo Scanner Issues:
Food not detected, wrong nutrition values, or camera loading errors.
Barcode Scanner Issues:
Product not found, barcode not scanning, or missing labels.
Please attach screenshots of the item/screen whenever possible.
Progress Tracking Support
Contact support if:
- Weight progress is incorrect
- Progress is not updating
- Weekly reports are missing
- Monthly reports are inaccurate
- Goal progress appears wrong
Account Deletion
You can delete your account directly inside the mobile app:
Profile โ Delete Account
If you experience any issues or wish to request deletion manually, email us at corebiteai@gmail.com.
CoreBite AI
AI-Powered Nutrition & Wellness Platform
Thank you for using CoreBite AI. We're committed to helping you achieve your goals!